Patient triage at emergency departments (EDs) is necessary to prioritize care for patients with critical and time-sensitive conditions. Different tools are used for patient triage and one of the most common ones is the emergency severity index (ESI), which has a scale of five levels, where level 1 is the most urgent and level 5 is the least urgent. This paper proposes a framework for utilizing machine learning to develop an e-triage tool that can be used at EDs. A large retrospective dataset of ED patient visits is obtained from the electronic health record of a healthcare provider in the Midwest of the US for three years. However, the main challenge of using machine learning algorithms is that most of them have many parameters and without optimizing these parameters, developing a high-performance model is not possible. This paper proposes an approach to optimize the hyperparameters of machine learning. The metaheuristic optimization algorithms simulated annealing (SA) and adaptive simulated annealing (ASA) are proposed to optimize the parameters of extreme gradient boosting (XGB) and categorical boosting (CaB). The newly proposed algorithms are SA-XGB, ASA-XGB, SA-CaB, ASA-CaB. Grid search (GS), which is a traditional approach used for machine learning fine-tunning is also used to fine-tune the parameters of XGB and CaB, which are named GS-XGB and GS-CaB. The six algorithms are trained and tested using eight data groups obtained from the feature selection phase. The results show ASA-CaB outperformed all the proposed algorithms with accuracy, precision, recall, and f1 of 83.3%, 83.2%, 83.3%, 83.2%, respectively.
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