We propose a novel task, G4C (Goal-driven Guidance Generation in Grounded Communication), for studying goal-driven and grounded natural language interactions. Specifically, we choose Dungeons and Dragons (D&D) -- a role-playing game consisting of multiple player characters and a Dungeon Master (DM) who collaborate to achieve a set of goals that are beneficial to the players -- as a testbed for this task. Here, each of the player characters is a student, with their own personas and abilities, and the DM is the teacher, an arbitrator of the rules of the world and responsible for assisting and guiding the students towards a global goal. We propose a theory-of-mind-inspired methodology for training such a DM with reinforcement learning (RL), where a DM: (1) learns to predict how the players will react to its utterances using a dataset of D&D dialogue transcripts; and (2) uses this prediction as a reward function providing feedback on how effective these utterances are at guiding the players towards a goal. Human and automated evaluations show that a DM trained with RL to generate guidance by incorporating a theory-of-mind of the players significantly improves the players' ability to achieve goals grounded in their shared world.

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can efficiently help humans resolve conflicts or reach beneficial agreements. Although there have been many explorations in negotiation dialogue systems, a systematic review of this task has to date remained notably absent. To this end, we aim to fill this gap by reviewing contemporary studies in the emerging field of negotiation dialogue systems, covering benchmarks, evaluations, and methodologies. Furthermore, we also discuss potential future directions, including multi-modal, multi-party, and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

We present SODA: the first publicly available, million-scale high-quality social dialogue dataset. Using SODA, we train COSMO: a generalizable conversation agent outperforming previous best-performing agents on both in- and out-of-domain datasets. In contrast to most existing crowdsourced, small-scale dialogue corpora, we distill 1.5M socially-grounded dialogues from a pre-trained language model (InstructGPT; Ouyang et al., 2022). Dialogues are distilled by contextualizing social commonsense knowledge from a knowledge graph (Atomic10x; West et al., 2022). Human evaluation shows that dialogues in SODA are more consistent, specific, and (surprisingly) natural than prior human-authored datasets - e.g., DailyDialog (Li et al., 2017), BlendedSkillTalk (Smith et al., 2020). In addition, extensive evaluations show that COSMO is significantly more natural and consistent on unseen datasets than best-performing dialogue models - e.g., GODEL (Peng et al., 2022), BlenderBot (Roller et al., 2021), DialoGPT (Zhang et al., 2020). Furthermore, it is sometimes even preferred to the original human-written gold responses. We make our data, models, and code public.

隐性知识，例如常识，是人类对话的关键。当前的神经反应生成（RG）模型经过训练以直接产生响应，省略了未阐明的隐式知识。在本文中，我们介绍了说话之前的思维（TBS），这是一种首先将隐式常识知识（思考）外部化的生成方法（思考），并使用这些知识来产生响应（speak）。我们期望外部化隐式知识可以更有效地学习，产生更多信息的响应，并实现了更多可解释的模型。我们分析了不同的选择，以收集知识一致的对话，代表隐式知识以及知识和对话之间的过渡。经验结果表明，TBS模型在大多数自动指标上优于端到端和知识增强的RG基准，并通过人类注释者评估，产生更有信息，具体和常识性遵循的响应。 TBS还产生了有意义的知识，并且与85 \％左右的对话有关。

Many real-world applications of language models (LMs), such as code autocomplete and writing assistance, involve human-LM interaction, but the main LM benchmarks are non-interactive, where a system produces output without human intervention. To evaluate human-LM interaction, we develop a framework, Human-AI Language-based Interaction Evaluation (H-LINE), that expands non-interactive evaluation along three dimensions, capturing (i) the interactive process, not only the final output; (ii) the first-person subjective experience, not just a third-party assessment; and (iii) notions of preference beyond quality. We then design five tasks ranging from goal-oriented to open-ended to capture different forms of interaction. On four state-of-the-art LMs (three variants of OpenAI's GPT-3 and AI21's J1-Jumbo), we find that non-interactive performance does not always result in better human-LM interaction and that first-person and third-party metrics can diverge, suggesting the importance of examining the nuances of human-LM interaction.

我们介绍了Sparrow，这是一个寻求信息的对话代理，与提示的语言模型基线相比，训练有素，更有帮助，正确和无害。我们使用从人类反馈中的强化学习来培训我们的模型，以帮助人类评估者判断代理人的行为。首先，为了使我们的代理人更有帮助和无害，我们将良好对话的要求分解为代理人应遵循的自然语言规则，并分别向评估者询问每个规则。我们证明，这种崩溃使我们能够收集对代理行为的更多针对性的人类判断，并允许更有效的规则条件奖励模型。其次，我们的代理商在收集对模型声明的偏好判决时提供了支持事实主张的来源的证据。对于事实问题，麻雀提供的证据支持了78％的时间。比基线比基线更享受麻雀，同时对人类的对抗性探测更具弹性，在探测时只有8％的时间违反了我们的规则。最后，我们进行了广泛的分析，表明尽管我们的模型学会遵守我们的规则，但它可以表现出分布偏见。

在口头对话系统中，我们的目标是部署人工智能，以建立可以与人类交流的自动化对话剂。对话系统越来越多地旨在超越仅仅模仿对话，而且随着时间的推移，这些交互也会改善。在本次调查中，我们概述了多年来制定对话系统的方法的广泛概述。对话系统的不同用例范围从基于任务的系统到开放域聊天动机和需要特定的系统。从简单的规则的系统开始，研究已经朝着越来越复杂的建筑培训，这些建筑在大规模的数据集语料库中培训，如深度学习系统。激进了类似人类对话的直觉，通过加强学习将情绪纳入自然语言发生器的进展。虽然我们看到对某些指标的高度边际改善的趋势，但我们发现指标存在有限的理由，评估实践并不统一。要得出结论，我们标志着这些问题并突出了可能的研究方向。

尽管神经网络表现出具有非凡的语言内容的非凡能力，但捕获与说话者对话角色有关的上下文信息是一个开放的研究领域。在这项工作中，我们通过黑手党的游戏分析了说话者角色对语言使用的影响，其中参与者被分配了诚实或欺骗性的角色。除了构建一个框架以收集黑手党游戏记录数据集外，我们还证明了角色不同的玩家所产生的语言差异。我们确认，分类模型能够将欺骗性玩家排名为仅根据语言的使用而对诚实的玩家排名更可疑。此外，我们表明，有关两个辅助任务的培训模型优于基于BERT的标准文本分类方法。我们还提出了使用训练有素的模型来识别区分玩家角色的功能的方法，这些功能可在黑手党游戏中用于帮助玩家。

Natural Language Generation (NLG) has improved exponentially in recent years thanks to the development of sequence-to-sequence deep learning technologies such as Transformer-based language models. This advancement has led to more fluent and coherent NLG, leading to improved development in downstream tasks such as abstractive summarization, dialogue generation and data-to-text generation. However, it is also apparent that deep learning based generation is prone to hallucinate unintended text, which degrades the system performance and fails to meet user expectations in many real-world scenarios. To address this issue, many studies have been presented in measuring and mitigating hallucinated texts, but these have never been reviewed in a comprehensive manner before. In this survey, we thus provide a broad overview of the research progress and challenges in the hallucination problem in NLG. The survey is organized into two parts: (1) a general overview of metrics, mitigation methods, and future directions; and (2) an overview of task-specific research progress on hallucinations in the following downstream tasks, namely abstractive summarization, dialogue generation, generative question answering, data-to-text generation, machine translation, and visual-language generation. This survey serves to facilitate collaborative efforts among researchers in tackling the challenge of hallucinated texts in NLG.

随着近期自然语言生成（NLG）模型的各种应用程序的改进，它变得必须具有识别和评估NLG输出是否仅共享关于外部世界的可验证信息的手段。在这项工作中，我们提出了一个归属于识别的来源（AIS）的新评估框架，用于评估自然语言生成模型的输出，当这种输出涉及外部世界时。我们首先定义AIS，并引入两级注释管道，用于允许注释器根据AIS指南适当地评估模型输出。通过人为评估研究，我们在三个代数据集（会话QA域中的两个中和总结一下，概括地验证了这种方法，表明AIS可以作为测量模型生成的语句是否支持基础来源的常见框架。我们释放人类评估研究指南。

Despite their widespread adoption, neural conversation models have yet to exhibit natural chat capabilities with humans. In this research, we examine user utterances as causes and generated responses as effects, recognizing that changes in a cause should produce a different effect. To further explore this concept, we have compiled and expanded upon a new dataset called CausalDialogue through crowd-sourcing. This dataset includes multiple cause-effect pairs within a directed acyclic graph (DAG) structure. Our analysis reveals that traditional loss functions can struggle to effectively incorporate the DAG structure, leading us to propose a causality-enhanced method called Exponential Maximum Average Treatment Effect (ExMATE) to enhance the impact of causality at the utterance level in training neural conversation models. To evaluate the effectiveness of this approach, we have built a comprehensive benchmark using the CausalDialogue dataset leveraging large-scale pre-trained language models, and have assessed the results through both human and automatic evaluation metrics for coherence, diversity, and agility. Our findings show that current techniques are still unable to effectively address conversational DAGs, and that the ExMATE method can improve the diversity and agility of conventional loss functions while maintaining coherence.

We introduce a language generation task grounded in a popular video game environment. KNUDGE (KNowledge Constrained User-NPC Dialogue GEneration) involves generating dialogue trees conditioned on an ontology captured in natural language passages providing quest and entity specifications. KNUDGE is constructed from side quest dialogues drawn directly from game data of Obsidian Entertainment's The Outer Worlds, leading to real-world complexities in generation: (1) dialogues are branching trees as opposed to linear chains of utterances; (2) utterances must remain faithful to the game lore--character personas, backstories, and entity relationships; and (3) a dialogue must accurately reveal new quest-related details to the human player. We report results for supervised and in-context learning techniques, finding there is significant room for future work on creating realistic game-quality dialogues.

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational systems. We refer to this topic as empathetic conversational systems. To identify the critical gaps and future opportunities in this topic, this paper examines this rapidly growing field using five review dimensions: (i) conceptual empathy models and frameworks, (ii) adopted empathy-related concepts, (iii) datasets and algorithmic techniques developed, (iv) evaluation strategies, and (v) state-of-the-art approaches. The findings show that most studies have centered on the use of the EMPATHETICDIALOGUES dataset, and the text-based modality dominates research in this field. Studies mainly focused on extracting features from the messages of the users and the conversational systems, with minimal emphasis on user modeling and profiling. Notably, studies that have incorporated emotion causes, external knowledge, and affect matching in the response generation models, have obtained significantly better results. For implementation in diverse real-world settings, we recommend that future studies should address key gaps in areas of detecting and authenticating emotions at the entity level, handling multimodal inputs, displaying more nuanced empathetic behaviors, and encompassing additional dialogue system features.

以任务为导向的对话系统（TODS）继续升高，因为各种行业发现有效地利用其能力，节省时间和金钱。然而，即使是最先进的TOD尚未达到其全部潜力。TOD通常具有主要设计专注于完成手头的任务，因此任务分辨率的度量应优先考虑。可能会忽略可能指向对话的其他可能指向成功或其他方面的会话质量属性。这可能导致人类和对话系统之间的相互作用，让用户不满意或沮丧。本文探讨了对话系统的评价框架的文献，以及对话系统中的会话质量属性的作用，看起来，如何以及在与对话系统的性能相关的情况下，如何相关。

以任务为导向的对话系统（TDSS）主要在离线设置或人类评估中评估。评估通常仅限于单转或非常耗时。作为替代方案，模拟用户行为的用户模拟器使我们能够考虑一组广泛的用户目标，以生成类似人类的对话以进行模拟评估。使用现有的用户模拟器来评估TDSS是具有挑战性的，因为用户模拟器主要旨在优化TDSS的对话策略，并且评估功能有限。此外，对用户模拟器的评估是一个开放的挑战。在这项工作中，我们提出了一个用于端到端TDS评估的隐喻用户模拟器，如果它在与系统的交互中模拟用户的类似思维，则定义模拟器是隐喻的。我们还提出了一个基于测试人员的评估框架，以生成变体，即具有不同功能的对话系统。我们的用户模拟器构建了一个隐喻的用户模型，该模型通过参考遇到新项目时的先验知识来帮助模拟器进行推理。我们通过检查模拟器与变体之间的模拟相互作用来估计模拟器的质量。我们的实验是使用三个TDS数据集进行的。与基于议程的模拟器和三个数据集上的SEQ2SEQ模型相比，隐喻用户模拟器与手动评估的一致性更好。我们的测试人员框架展示了效率，并且可以更好地概括和可扩展性，因为它可以适用于多个域中的对话和多个任务，例如对话建议和电子商务对话。

随着人工智能系统变得越来越强大和普遍，人们对机器的道德或缺乏道德的关注变得越来越关注。然而，向机器讲授道德是一项艰巨的任务，因为道德仍然是人类中最激烈的争论问题之一，更不用说AI了。但是，部署到数百万用户的现有AI系统已经在做出充满道德影响的决策，这构成了一个看似不可能的挑战：教学机器的道德意义，而人类继续努力努力。为了探索这一挑战，我们介绍了Delphi，这是一个基于深层神经网络的实验框架，直接训练了描述性道德判断，例如，“帮助朋友”通常是不错的，而“帮助朋友传播假新闻”不是。经验结果提供了对机器伦理的承诺和局限性的新见解。面对新的道德情况，德尔菲（Delphi）表现出强大的概括能力，而现成的神经网络模型表现出明显差的判断，包括不公正的偏见，证实了对明确教学机器的道德意义的必要性。然而，德尔菲并不完美，表现出对普遍性偏见和不一致的敏感性。尽管如此，我们还是展示了不完美的Delphi的积极用例，包括在其他不完美的AI系统中将其用作组件模型。重要的是，我们根据著名的道德理论来解释Delphi的运营化，这使我们提出了重要的未来研究问题。

虽然通常可以使用丰富的开放域文本数据，并且可能包括有趣的现象（幽默，讽刺，移情等），大多数是用于语言处理任务的设计，并且通常采用非交流格式。在这项工作中，我们朝着使用生成的对话网络自动生成对话数据迈出了一步，旨在从可用的语言和知识数据的广度中受益，并培训开放式域社交对话代理。我们使用自动指标和人类评估符在主题聊天数据集上有或没有知识的对话中评估我们的方法。我们的结果表明，对于没有知识基础的对话，GCN可以从种子数据中概括，产生新颖的对话，这些对话较小，但更具吸引力，并且对于知识的对话，它可以产生更多以知识为中心，流利和引人入胜的对话。具体而言，我们表明，对于使用10 \％种子数据的开放域对话，我们的方法靠近使用100％数据的基线，而对于知识接地的对话，它仅使用1％数据，关于人类参与性，流利性和相关性的评级。

Controllable Text Generation (CTG) is emerging area in the field of natural language generation (NLG). It is regarded as crucial for the development of advanced text generation technologies that are more natural and better meet the specific constraints in practical applications. In recent years, methods using large-scale pre-trained language models (PLMs), in particular the widely used transformer-based PLMs, have become a new paradigm of NLG, allowing generation of more diverse and fluent text. However, due to the lower level of interpretability of deep neural networks, the controllability of these methods need to be guaranteed. To this end, controllable text generation using transformer-based PLMs has become a rapidly growing yet challenging new research hotspot. A diverse range of approaches have emerged in the recent 3-4 years, targeting different CTG tasks which may require different types of controlled constraints. In this paper, we present a systematic critical review on the common tasks, main approaches and evaluation methods in this area. Finally, we discuss the challenges that the field is facing, and put forward various promising future directions. To the best of our knowledge, this is the first survey paper to summarize CTG techniques from the perspective of PLMs. We hope it can help researchers in related fields to quickly track the academic frontier, providing them with a landscape of the area and a roadmap for future research.

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity of an artificial intelligence agent on the indistinguishability of its dialogues from humans'. It should come as no surprise that human-level dialogue systems are very challenging to build. But, while early effort on rule-based systems found limited success, the emergence of deep learning enabled great advance on this topic. In this thesis, we focus on methods that address the numerous issues that have been imposing the gap between artificial conversational agents and human-level interlocutors. These methods were proposed and experimented with in ways that were inspired by general state-of-the-art AI methodologies. But they also targeted the characteristics that dialogue systems possess.

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on profile information. We collect data and train models to (i) condition on their given profile information; and (ii) information about the person they are talking to, resulting in improved dialogues, as measured by next utterance prediction. Since (ii) is initially unknown, our model is trained to engage its partner with personal topics, and we show the resulting dialogue can be used to predict profile information about the interlocutors.